Shipping policy

Shipping Information

Orders are generally shipped out within 1-2 business days. How long delivery takes depends on the shipping location within Australia.

Once your order has been packed and processed, you will receive confirmation and a tracking number to track delivery. Please use your tracking number for up to date delivery information.

Shipping Methods:

All items are usually sent by Australia Post or Courier.

Delivery Times:

Generally 2-8 Business Days (Some regional cities may take longer)

Shipping Costs:

$15.00 for orders under $99.
$20.00 for orders $99 and over.

How do I track my order?

Once the order has been processed, you'll receive a tracking number via email or SMS.

Refunds/ Returns:

For further details regarding Refunds or Returns, please visit this link https://firekit.au/policies/refund-policy If you require any additional information, please contact us using our contact page or via email info@firekit.com.au.